A practical route from local agent to cleaner
Two access points
Choose between two agent locations for a handover closer to your routine.
Main-site assessment
We process agent items through our Shrewsbury operation after local drop-off.
Several needs combined
Cleaning, laundry and suitable alterations can be discussed through one order.
Local handover with specialist processing
Customers in Telford can use two local agent points to send suitable items to our main cleaning operation. You leave your garments with the chosen agent, we receive and assess them in Shrewsbury, and completed work returns through the agreed point. This route reduces the need to make a separate journey to our store for standard garment care. Please identify the service required and point out stains, delicate fabrics or deadlines when handing items over, so those details can travel with the order.
Care for clothing, laundry and fit
Through the agent route, you can ask about eco dry cleaning for everyday or occasion clothing, laundry care for recurring loads and alterations for garments that don't fit as they should. Our water-based cleaning system uses low temperatures and biodegradable detergents. Alteration requests are assessed around fabric and construction, while laundry is sorted according to labels, colour and finish. More unusual or urgent items may need direct discussion before they enter the agent process.
Frequently asked questions
How do the Telford agent points work?
Leave suitable items with your chosen agent and provide the service details. We transport them to our main operation for assessment and care, then return the finished order through the agreed agent point for collection.
Can I send occasionwear through an agent?
Standard occasion garments may be suitable, subject to their fabric, decoration and deadline. Identify stains and the date needed at handover. For very delicate, high-value or urgent pieces, contact us first so we can advise on the best route.
Can alterations be requested through the local route?
You can enquire about suitable alterations, but fitted work may require direct assessment or a fitting. Tell the agent what needs changing and contact us if the garment requires a precise length, shape or formalwear fit.